- You could already be an experienced Field Service or Site Engineer with circa 2 years of experience servicing Pharmaceutical Dissolution/Tablet Testing equipment
- You could also be a Chemist, Scientist or QC Analyst with circa 3+ years of experience as a super troubleshooter of Dissolution/Tablet Testing equipment in a GMP environment
- You will be educated in either a life science/chemistry or engineering subject.
- Must hold a full and valid UK driving license & valid passport with the ability to travel freely outside of the UK to the Nordic countries without any restrictions
- Experience in effective verbal communication skills in a customer-facing or customer-service environment, with excellent telephone manner
The responsibilities of the Field Service Engineer – Dissolution Testing & Automated Sample Preparation:
- Travel to customer sites in and around the Midlands area/around the UK as required and the Nordic countries to deliver routine planned maintenance and breakdown support in line with my client’s service plans
- Refurbish and validate equipment for the refurbished instrument program in line with SOPs
- Identify new customers or new market segments that could become long-term accounts.
- Build and maintain relationships with existing and potential customers to allow the continuation of business and win incremental business.
- Perform onsite duties including, service, validation, and repair, accurately and in a timely fashion.
- Complete and submit all paperwork to the admin team.
- Build and maintain relationships with existing and new customers.
- Promote the company’s brand and range of services where applicable.
- Manage and be accountable for stock allocated to the service call.
- Provide remote support via phone and email to customers where requested
- Maintain knowledge of the products and services.
Benefits:
- Negotiable & Highly Competitive Base Salary DOE
- Fully expensed company car (hire car provided during probation and once completed you can choose your own car)
- Pension – 5% employer contribution with a minimum 3% employee contribution after 3 months of continuous employment
- 25 days holidays + 8 bank holidays
- Life Insurance (3x value of annual base salary) after 3 months of continuous employment
- Laptop & Phone
This is an immediate requirement so please apply today by sending your up-to-date CV to Oliver Gill:oliver@beautifulrecruitment.com and calling Oliver directly for a confidential discussion on:
+44 (0) 203 911 1000.
To be considered for this role you must have full right to work in the UK and be able to travel in Europe for work without requiring a Visa and hold a full and valid UK driving licence.
Beautiful Recruitment also operates a recommend-a-friend referral scheme. So, if you know someone who could be good for this job, email your nominated candidate’s name and contact details in confidence via email too, and we’ll ensure you receive £100.00 (o/e) of vouchers from a high street retailer of your choice once we have successfully placed the person referred by you.
