Key Responsibilities
- Qualify and act as an appointed Authorized Person (AP) within 6 months from onboarding.
- Maintain an up-to-date log of work completed and outstanding items through the in-house systems.
- Complete a shift log every shift and distribute with the team.
- Ensure that all contractors and staff comply with all company, client safety, and security requirements.
- Participate in the critical services training program.
- Ensure effective communication with the client and management team is maintained.
- Carry out contractor monitoring and complete associated paperwork.
- Carry out fire safety isolations (Fire alarm and sprinkler system)
- Attend installation, commissioning, and fit-out events to ensure compliance with the agreed design, the client’s standards, and statutory requirements.
- Operate as a team with other technicians by sharing expertise and experience to help resolve operational problems.
- Provide holiday, training & sickness cover for other members of the shift team.
- Track and complete Critical Services Planned Preventative Maintenance and provide condition assessments of plant and equipment.
- Log and action all out-of-line situations with incident reports.
- Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
- Impact through clearly defined duties, methods, and tasks are described in detail.
Deliver own output by following defined procedures and processes under close supervision and guidance.
Requirements:
Skills:
Essential-
- Good technical & faultfinding skills
- Educated to a minimum of City & Guilds in Electrical (or HNC)
- Excellent administrative skills
- Computer literate
- Highly conversant in Microsoft Office suite
- Strong interpersonal and communication skills
- Procedure writing
Desirable-
- Apprenticeship (or equivalent programme in Electrical / Mechanical Installation).
- Report writing
Knowledge:
Essential-
- Excellent knowledge of the operation of Mechanical & Electrical Services
- Ability to interrogate and operate BMS systems
- Knowledge of business-critical services i.e., UPS, Generators and Comms Rooms etc
Desirable-
- 18th Edition IEE regs
- HV Trained
Aptitude:
Essential-
- Must be able to work under own initiative.
- High level of personal integrity
- Takes ownership of issues and ensures completion.
- Able to organize and manage own workload.
- Good communication skills both verbal and written to all seniority levels.
- Understanding of customer needs and standards.
- Presentable and smart always
- Self motivated with drive to exceptional service
- Incumbents must have a high level of energy, confident and stable in manner.
- Organised, able to prioritise and deliver within high pressure, business critical environments.
- Committed to the delivery of excellent customer service.
- Able to work under pressure whilst remaining calm and focused.
- Able to make sound decisions based on fact and experience.
- Working with team members
Circumstances:
Essential-
- Required to work 0800-1700, Mon – Fri
- Provide out of hours accessibility as part of escalation procedure.
- Must be flexible regarding working hours
Core Competencies:
Essential-
- Exceptional customer focus
- Good understanding of customer requirements
- Able to build enduring relationships.
- High level of responsiveness
- Good verbal and written communication skills
- Analytical
Desirable-
- Personal drive for results – works to exceed goals, expectations, and standards
What We Offer:
- An exciting work environment in a prestigious location.
- Opportunities for professional development and growth.
- A chance to be part of a project that reflects a commitment to innovation and excellence.
To apply for the role, email
emma@beautifulrecruitment.com or call Emma at Beautiful Recruitment on 0203 9111 000 today. If you have any questions.
Applicants must have the right to work in the UK and have a full and clean driving license.
